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Services Coordination - Intake


Once EDN receives a referral a services coordinator is assigned and is required to do the following:

  • Document the date of referral and gather general demographic information about the child and family.
  • Contact the family within seven calendar days of the receipt of the referral to set up a face to face meeting at a time and place mutually agreed upon.
  • Complete the face to face meeting within seven calendar days of the initial contact, unless the family requests a delay.
  • Provide written notice and obtain written consent for the child’s initial screening (if applicable) and Initial Multidisciplinary Evaluation and Child Assessment.
  • Continue to work with the family, according to their needs and wishes until a decision is made as to the eligibility of the child.
  • Notify the referral source of the referral outcome, with the permission of the family.

During the face to face meeting the services coordinator shall:

  • Share information about the child and the system of Early Development Network services
  • Start to develop rapport with the family
  • Determine if the family is interested in proceeding with the process
  • Begin to identify with families their daily routines, activities, and supports
  • Gather information to address the family's concerns and questions about their child's health and development
  • Assist families in beginning to identify their resources, priorities and concerns
  • Offer referrals to community resources to meet immediate needs